Kuhle ukukhuluma nomuntu ohlakaniphile. Kulezi zinsuku, ukukhulumisana okuphilayo kuba ukunethezeka, futhi abantu babazisa kakhulu abantu abahle. Ngisho nengxoxo entulekayo izoba mnandi ngokwengeziwe uma wazi ukuthi ungaziphatha kanjani kahle, kanjani ukuthumela indlela efanele.
Ukusebenza kwakho kwezingxoxo ngqo kuya ngesiko lokuxhumana. Kufanele uqonde ukuthi yikuphi ukuziphatha okuzolunga manje, futhi yini engamukeleki. Imithetho eyisisekelo yokwakha ingxoxo ayiyinkimbinkimbi kangako. Ukwandisa ukusebenza kahle kwezokuxhumana, sebenzisa le memo.
Izingxoxo zethoni
Ngesikhathi sengxoxo, kuhlale kukuhle ukubuka ulwazimagama lwalo, imfanelo nethoni. I-Slang, ama-jargonisms ochwepheshe, akuvamile ukuthi asetshenziswe amagama hhayi futhi akuyona yonke indawo efanelekile. Ibinzana elifanayo lingazwakala lihluke ngokuphelele ngokuya ngokuthi ithini izwi. Noma ngabe ucasukile, akufanele ubonise nxazonke . Calm, inhlonipho, ukuzethemba, isimo sabalingani bakho abahle ekwenzeni inkhulumomphendvulwano eyakhayo.
Ngokwehlukana, kufanelekile ukusho ngomqondo othembekile - Ivumela interlocutor ukuba izwakale ngokulinganayo nawe, yize, mhlawumbe uphakeme kunolwazi lwakhe.
Ingxoxo ekwethembeni imvelo kufanele iqhubeke kancane futhi ibe ngcono uma umsunguli endala (ebalulekile, isimo) interlocutor.
Ungakhohlwa ngokumamatheka. Kuhle kakhulu ukubheka ubuso obumamatheka kune- "Buku", futhi ngaleyo ndlela uzohlotshaniswa ne-visavi ngemizwa emihle.
Isihloko Sokuxoxa
Izingxoxo zivuselelwa lapho izihloko zengxoxo zikhethwa ngokuzenzakalelayo nezamabhizinisi, lapho kulindeleke ukuthi kube khona impikiswano ethile. Ingxoxo yebhizinisi idinga ukuqeqeshwa nezinhlangano, kufanele ube nekhono okungenani kule ndaba. Uma ukuxhumana kwebhizinisi kungafanele kuphazanyiswe yingxoxo yezinye izinkinga.
Ingxoxo evuselelekayo idinga abahlinzeki bamakhono athuthukiswe kakhulu we-Etiquette yokukhuluma. Umthetho oyinhloko akufanele utshele i-interlocutor ukuthi bona ngokwabo abangafuni ukuyizwa.
Kuneminye imithetho:
- Ungakhulumi ngezinto, ngandlela thile, zingalimaza i-interlocutor - akekho othanda ukuxoxa ngezihloko ezingathandeki;
- Umbuzo owuxoxayo kufanele uthandeke kumlingani wakho engxoxweni, okuthile okukhethekile, ngokwesayensi akusona ukukhetha okuhle;
- Isizotha somuntu esihlobisa: Ungadumisi futhi uphakamise ukubaluleka kwakho, akunakwenzeka ukuthi kube nentshisekelo ku-interlocutor - isenzo sakhe sikhuluma ngomuntu ongaphezu kwamazwi;
- Ingxoxo yomuntu wesithathu umuntu wesithathu ongekho ngesikhathi sengxoxo nayo ayihambelani njalo: ukukwenza nokuncenga - ngale ngxoxo yezwe;
- Ihlaya elihle lingumhlobiso wengxoxo, kodwa kuphela uma kufanelekile.
- Uma kuphakama impikiswano, akufanele uyiguqule ibe yi-svar, kulula kakhulu ukwenza lokho ongakucabanga - kwanele ukugcina inhlonipho ye-interlocutor: ungahambi "ubuntu", ungenzi kumnandi ngephuzu lokubukwa labafokazi, futhi futhi akubeki owakho;
- Isigaba sokuphothulwa kwengxoxo kubalulekile: Ingxoxo ayidingekile ukunweba ngobuciko - Ungakhiya isidina, esisebenza ngempumelelo - ukuhlanganisa umbono omuhle ngawe, ngenhlonipho ukusho kahle.
Amakhono okulalela
Yile ikhono okuyindlela yokufunda yomphakathi wesintu. Abantu bayakuthanda ukukhuluma ngabo, nawe, ukulalela, kungenza umbono ofanele we-interlocutor. Lalelisisa futhi unqume. Lesi senzo asisho nje ukuvunyelwa, kepha futhi sibonisa intshisekelo yakho.
Khombisa inzalo Le nzalo kuphela okufanele ibe qotho. "Kubandakanya" engxoxweni futhi ukungabikho kwamanga kuzokwenza ngaso sonke isikhathi isivakashi esamukelekayo. Ukwemukelwa okuhle kakhulu ukugcina ingxoxo - ukucacisa imibuzo. Ukwakhiwa kwabo kungenzeka kube kanjena: "Ngabe usho ukuthi ...?", "Ufuna ukusho lokho ...?"
Mayelana nokuthi yini ukuphazamisa kabi, wonke umuntu uyazi kusukela ebuntwaneni, kodwa ekushiseni kwezingxabano bavame ukukhohlwa ngakho. Musa ukuphazamisa, nikeza umuntu ukuveza izimpikiswano zakho kuze kube sekupheleni, ungayeki phansi emcabangweni. Ngemuva kwakho konke, ungenza iziphetho ezifanele, ngemuva nje kokulalela.
Induduzo Yasekhaya
Ngesikhathi sengxoxo, kufanele ube ntofontofo. Womabili amazinga ezengqondo nawomzimba ngokomzimba. Ngaphandle kwalokho, uzoba nzima kakhulu ukuzwa intshisekelo yangaphakathi, ekwenza ube yi-interlocutor emnandi. Akukho okufanele kukuphazamise.
Ukunethezeka kuwe, ungenza kalula ukulungiswa kwemvelo. Lokhu kumukelwa kwe-NLP, umnyombo wokuthi uthatha isimo esifanayo, kanye ne-interlocutor, sebenzisa ukuthinta okufanayo.
Ukuqhuba lolu hlelo lokusebenza kufanele kube ngokungathandeki, ngaphandle kwalokho ukulungiswa kungathathwa njengejika futhi ngeke kuthandeke.
Mayelana nokuthi ungayihola kanjani ingxoxo, bheka ividiyo elandelayo.