Ngekhulu le-XXI, kwavela isibalo esikhulu sobuchwepheshe, esasingakaze sizwe ngaphambili, kodwa akekho owayedinga kubo. Manje konke kuyashintsha, futhi, ngokwesibonelo, umsebenzi wokuqeqesha "Umphathi wokuqeqesha" uba odumile kakhulu ezinkampanini ezinkulu (njengeyunithi ejwayelekile) nangomsebenzi omncane (njengomsebenzi ozimele). Naphezu kweqiniso lokuthi okukhethekile kufana kakhulu nomsebenzi wothisha, kunengqondo kakhulu ukuyihlanganisa nomunye okuthunyelwe - umnikazi webhizinisi. Yibantu laba "izinjini" zamasu webhizinisi, baqonde imisebenzi nezidingo zomsebenzi wabo, futhi futhi bamelela ukuthi kuyini umphumela futhi ngasiphi isikhathi esidingekayo kubo.
Ukuqeqeshwa njengoba kuvela ekuqaleni kwekhulu leminyaka elidlule, udokotela odumile wezengqondo uDale Carnegie waba sonoron wabo. Kepha abakwazanga ukuthandwa okuqinile, futhi njengokukhethekile, umphathi wokuqeqesha waba nokuncintisana emakethe yomsebenzi hhayi kudala kangako.
Uyini lo msebenzi?
Umphathi wokuqeqesha ubizwa ngokuthi uchwepheshe obandakanyekayo ekufundeni nasekuthuthukiseni abasebenzi ngaphakathi enkampanini. Ukuqeqeshwa akuyona imfundo ejwayelekile, kepha ochwepheshe. Kuyo, izinhlelo zakhiwa lapho lezo zici zidinga ukudlulisa abasebenzi ohlakeni lokuqeqeshwa ziyakhiwa.
Enqubweni yokufunda, umsebenzi wembula izindawo zawo ezindlini, izimfanelo zomuntu siqu nezingcweti. Zonke lezi yimisebenzi iMenenja yokuqeqeshwa okufanele ilifeze. Kuya ngokuthi iyiphi inkampani efundwe nokuthi yimiphi imisebenzi eholayo, izinhlobo ezilandelayo zabaphathi bokuqeqeshwa zabelwe:
- inkampani (ukuthuthukiswa kwabasebenzi);
- Umqeqeshi uvame ukwehla, usebenza enkampanini ekhethekile yokuqeqeshwa noma yokubonisana;
- umeluleki we-trainer;
- I-Freelancer ngumqeqeshi wamahhala ohlinzeka ngezinsizakalo zesikhathi esisodwa kumafemu.
Uhlobo ngalunye lufuna ukuqondisa kwalo. Omunye uhlinzeka ngezinsizakalo ezihlala njalo futhi usebenza eHulumeni, njengoba isidingo sokuqeqeshwa cishe siseduze kwansuku zonke. Amafemu amancane awadingi lokhu, aphendukela kuma-freelancers, aphethe izinkontileka zesikhathi esisodwa zokwenza izitimela.
Isikhundla esithi "Umphathi Wokuqeqesha" namuhla cishe cishe kuyo yonke inkampani enkulu, njengoba ukuthuthukiswa nokuqeqeshwa kwabasebenzi kudingeka ukuba zithembisene umshado, futhi kufanele kwenziwe ngabantu abafanelekayo. Lapho-ke inkampani izothuthuka ngempumelelo.
Imithwalo yemfanelo
Umphathi wokuqeqesha kufanele azi futhi akwazi ukusebenzisa uhlaka lomsebenzi wabasebenzi, abe ngumqashi omuhle (uma kungenjalo ngemfundo, emhlosweni wawo), ukuqonda isu lokuthuthuka kwenhlangano, ukuqonda abantu bezokuxhumana nabantu ngababili namaqembu amancane, kanjalo nangezithameli eziningi. Kumele aqonde ukuthi zisebenza kanjani izindlela ezahlukahlukene zokuhlola abasebenzi zabasebenzi, zinombono wezisekelo zemisebenzi yezomnotho kanye nokuphatha. Umsebenzi walolu chwepheshe wenziwa ngokuhambisana nohlelo lwezindlela zokulungiselela, ukubuyisa kanye nokuqeqeshwa okuthuthukile kwabasebenzi benhlangano.
Izinkomba eziqondile zomqeqeshi zibhekwa:
- ukuthuthukiswa kanye nokuqeqeshwa kwezitimela nezifundo zokuqeqeshwa;
- ukuthuthukiswa kwamasu namagrafu ezifundo zokuqeqesha;
- Ukubamba iqhaza ezingxoxweni phakathi kwabamele izivumelwano zabasebenzi kanye nabamele umqashi;
- isiphetho sesivumelwano nozakwethu kusuka kwamanye amafemu noma ama-freelancers okuqaliswa kwemisebenzi ehlangene;
- Ukuhlola izidingo zenkampani kanye nabamele bawo lapho kulungiswa, ukubuyisana nokuqeqeshwa okuthuthukile;
- Ukuzivumelanisa nezinhlelo ezivele zikhona;
- Ukulungiselela ukuhlaziywa komsebenzi owenziwe, ukusebenza ngempumelelo kwenqubo yokuqeqeshwa;
- Uma kunesidingo, ukuhambisana kwabasebenzi ngemuva kokuqeqeshwa.
Ungaba kanjani?
Ukuze uthole umsebenzi njengemenenja yokuqeqesha, udinga ukuba nediploma yokutholwa kwemfundo ephezulu kakhulu noma ephakeme yezengqondo. Uma uqala ukusebenza enkampanini encane, Kwanele ukuqeda izifundo ku "Ibhizinisi Umqeqeshi".
Ezemfundo akusona isidingo esiyisisekelo kunazo zonke umuntu ozongenela ukhetho (yize ebalulekile, ebalulekile). Izici zomuntu nezingcweti zibaluleke kakhulu: Isipikha esibi kanye nomuntu onamahloni ongeke adonse ukunaka kweqembu elincane labantu, ngenkathi enediploma ngokuhlonishwa, ngeke akwazi ukufeza imisebenzi yomqeqeshi wabasebenzi.
I-Charisma enamandla, i-Voice enamandla, amandla okuthakazelisa futhi ahlele izilaleli, ahlele abantu, amandla okusebenzisa wonke amakhono atholakalayo, ubuchwepheshe obuhle, lezo zinto ezinhle kakhulu yilezo zinto ezenziwa umqeqeshi osezingeni eliphakeme.
Kodwa-ke, uma ufuna ukwenza umsebenzi womqeqeshi wabasebenzi noma umqeqeshi webhizinisi, Imfundo ephakeme emkhakheni we-Psychology noma i-Pedagogy (noma i-PPF - ubuhlakani bezengqondo nabendlu) bufiseleka kakhulu.
Okokuqashwa, inkampani enkulu ngeke ifune imfundo kuphela, kodwa futhi nokutholakala kokuhlangenwe nakho komsebenzi - kusuka eminyakeni eyi-1 kuye kweli-3.
Ngaphezu kokuthola imfundo yephrofayili Kuyasiza kakhulu ukuphikisa amakhono enkulumo enekhono nelokubhala. Ukuze wenze lokhu, ungabandakanyeka ekuzifukuleni: ukuxazulula izivivinyo, ubuke ukufunda amafilimu, kufundwe. Kuyadingeka ukususa amagama-ama-parasites, ukungakwazi, ukuxubana - izifundo zosizo lwezobuciko olwenziwe ngohlokalo nowokuhlobisa. Bazosiza ukuqeda ukugcwala nokucindezela lapho bekhuluma nenani elikhulu labantu.
Funda ama-ProFLISHICS, ama-blogs abaqeqeshi kwi-Intanethi, amanethiwekhi omphakathi, abuke iziteshi zabo, aqaphele amasu atholakalayo, ukushayela hhayi kuphela ukubalwa kwethiyori, kodwa futhi kusetshenziswa okusebenzayo. Vakashela amasemina aqhuba abaqeqeshi abadumile. Uma ungenalo ithuba lokuvakashela umhlangano mathupha, bhalisela ama-webinars, izifundo eziku-inthanethi namakilasi aqhutshwa ngamanani amakhulu. Ukuze ungalaleli into efanayo kaningi, khetha izikole zebhizinisi ezifakazelwe ngedumela elihle.
Njengamanje, abaqeqeshi bebhizinisi abasebasha abanasidingo esikhulu kakhulu eRussia, yize amanethiwekhi omphakathi (futhi ikakhulukazi i-Instagram) ashintsha kancane lo mkhuba. Ama-blogger amancane athola imali enkulu kokuqukethwe, okukhiqizayo, kanye nezimpahla ezithengiswayo. Ngemuva kwalokho, baqhuba izifundo mayelana namamodeli namasu abo ebhizinisi, bakha abanye Manathons noma abanye abaqeqeshelayo.
Kepha ngabaqeqeshi abasebenzi, abantu abangaphezu kweminyaka engama-35 babuswa ikakhulukazi phakathi kwabo. Lokhu kucaciswa kufanele kubhekwe uma ufuna ukuhambisa ekuqondisweni komqeqeshi wabasebenzi.
Isibopho
Umphathi wokuqeqesha osebenza nge-commerce firm unesibopho sokuqeqeshwa, ukuqeqeshwa nokuqeqeshwa okuthuthukile kwezinhlelo zokuqeqesha abasebenzi ezithuthukisiwe noma eziguqulwe yizo. Unesibopho sokufunda izinto ezivela ezinhlelweni zezemfundo ngabasebenzi, bawubonisa kanjani umqondo wokufunda.
Ngokufanelekile, umphathi wokuqeqesha kufanele abe nesibopho sokuncoma ngakunye, uhlelo ngalunye oluthuthukisiwe, ngokukhetha isu elithile lokufunda. Lo chwepheshe futhi unesibopho sekhwalithi yabasebenzi bokuqeqeshwa.
