Umphathi wezentengiso - Uchwepheshe ngesidingo namhlanje, ozothuthukisa umnotho wemakethe kufanele akhuthaze umkhiqizo. Futhi hhayi nje ukukhuthaza, okungukuthi, ukuze usebenzise, ukusebenzisa amathuluzi amasha namamakethe amasha. Kufanele kube ngumuntu ohlukanisekayo ngokuphelele nakulokho elikuthengisayo, nangokuthengisa ngokwawo.
Incazelo yalo msebenzi
Kumele kushiwo ukuthi umphathi wezentengiso ubenemithwalo yemfanelo ehlukahlukene, namhlanje izici zezabelo ezenziwa yizo zaba mboleko ngokwengeziwe. Futhi lokhu kungenxa yokuqala kwamapulatifomu amasha ukukhuthaza umkhiqizo (amanethiwekhi afanayo okuxhumana nomphakathi), ukufundwa kwezindlela zokuthengisa ezikulawa mapulatifomu amasha.
Ngenxa yalokho, umphathi kufanele abe nomuntu oguqukayo olungele ulwazi olusha namakhono aqonda isidingo sokuthuthukiswa kwentuthuko engaphakathi.
Yini okufanele i-SAIL Manager (noma Umphathi Wezentengiso):
- athuthukise, alawule, axhumanise abathengisi;
- sebenza ukuthi ungakhanga kanjani iklayenti, ukwakheka kwenzalo emikhiqizweni;
- dweba izinkontileka neminye imibhalo eyisisekelo;
- Gcina ukwethenjwa, ubudlelwano obunobungane neklayenti ngemuva kokuthengiselana okuphumelelayo;
- ukuthuthukisa isu lokuthengisa elisebenzayo;
- Yazi izisekelo ze-etiquette yebhizinisi;
- ukuthuthukisa, dala iziteshi eziphumelelayo zokuhweba;
- Yakha ubudlelwano nomthengi.
Iphrofayili yeposi isho futhi yenza imisebenzi ehlobene nayo: Imenenja enhle nayo iyahlukaniswa ngezisekelo ze-ejenti yokukhangisa, umgqugquzeli, i-PR technology. Asikhulumi ngolwazi lwama-nuances alezi zikhala, kodwa kuphela nge-aza yemisebenzi yabo. Uma inkampani inkulu, umphathi we-SAIL usebenza ngesigaxa nalaba ochwepheshe, uma bencane - bavame ukubutha noma bafeze imisebenzi yabo.
Imenenja yakwa-SAIL ayigcini ngokuxhumana nomthengi - Uqoqa futhi ahlaziye imininingwane, edala isu, elibhalise ezintweni, agcinwa ngokucophelela ngemibhalo eziboshwa. Umphathi wezentengiso weMenenja yezentengiso kufanele afake wonke amaphuzu wemisebenzi yawo (kusuka ekusebenzeni emsebenzini ekuxhumaneni nomphakathi kuya ezindaweni ezithile zokuthengisa umkhiqizo).
Izinzuzo nobubi
Njengokujwayelekile, kwenzeka, kanye nezinzuzo, kanye nobubi bomsebenzi kuyabonakala. Komunye, le yindlela efanelekile efanelekile, evumela ukuthola icala eliphelele lokuzibona, kufanelekile kanye nokulindela komuntu, kanye nesigqi sempilo nemfundo. Kepha uma uhlelo, izici zomsebenzi kanye nezokuxhumana zebhizinisi azihambelani nokulindelwe ngumuntu kulowo msebenzi, ngisho namakhono avelele namakhono amangalisayo ngeke anqobe ukungqubuzana okunjalo.
Izinzuzo zomsebenzi:
- amathuba okukhula kwamakhono (hhayi kuphela ngaphakathi kwenkampani eyodwa);
- Ukusungulwa (lokhu akuyona umsebenzi onjalo ongavamile, ngakho-ke kuzoba lula ukuthola uchwepheshe omuhle);
- Isheduli ecebile, imisebenzi ehlukahlukene;
- Ukusebenza nabantu kubalulekile kulabo abangenazokuxhumana emisebenzini yobungcweti;
- Umholo omuhle futhi uthembisa isibikezelo se-premium (umklomelo kuncike kwinzuzo);
- Azikho izimangalo eziqinile ze-Age of the Pertander;
- Ingxenye yomsebenzi ingenziwa ukude, ukude;
- Amandla okuthola isipiliyoni esihle sebhizinisi phambi kokuqalwa kwakho.
Cons
- Kulabo abangazinzi kahle ngengqondo - ngokomoya, lo msebenzi ungabonakala ucindezela kakhulu;
- Kunzima ukusebenza "kusuka ekuqaleni" ngumphathi wezentengiso, imfundo yezomnotho iyanqoba;
- Hhayi ngaso sonke isikhathi uhlelo oluqinile nolucacile, omunye wemisebenzi angaba isikhathi esengeziwe;
- Abantu bahamba kancane, umsebenzi onjalo we-melancholic akulungile;
- Kwesinye isikhathi imiphumela yokuqala yokuthengiselana okuphumelelayo noma amasu kufanele ilinde isikhathi eside;
- Ezinkampani ezincane, Imenenja yakwa-SAIL ilawula yonke ungqimba womsebenzi: Kusukela ekukhangiseni ngaphambi kokuxhumana nomphakathi, ukuxhumana kwebhizinisi, ukuqhuba imibhalo yokulawula;
- Ingcindezi ikhona ngempela, futhi ngaphandle kwekhono lokugcina ukushaywa kube yimenenja yokuthengisa ephumelelayo enzima.
Kuqala, udinga ukuqonda ukuthi yiziphi izingozi nokuthi yimaphi amabhonasi kulo msebenzi. Kuyadingeka ukuqonda ukuthi ngabe umfakisicelo ulungele yini izimo ezihambisana nesidingo sokwenza izinqumo ezisheshayo, ngekhono lenze izibikezelo futhi angesabi ukubheka amapulani okulwa nobunzima.
Izinhlobo zochwepheshe
Umphathi Wezentengiso - Igama elijwayelekile kakhulu le-Specialty, uhla lwemisebenzi yalo lubanzi kakhulu.
- Kungenzeka umatasa emnyangweni wokuthengisa osebenzayo. Lo msebenzi onguchwepheshe, njengomthetho, ngaphandle kwehhovisi. Emahlombe akhe - izingcingo ezibandayo, ukunwebisa isisekelo seklayenti, ukuvakashela imicimbi ethuthukisa ukukhushulwa komkhiqizo.
- Sebenza ekuhambeni kokuthengisa okulandelanayo. Ochwepheshe abanjalo baphatha izingcingo ezingenayo kumakhasimende anentshisekelo. Umsebenzi weMenenja ukwenza umuntu asevele etholwe ngokubambisana okwengeziwe.
- Ube nguchwepheshe oqondile wokuthengisa . Munye uqobo uhlangana nekhasimende, futhi lo mehluko obalulekile kuwo kusuka kumphathi wokuthengisa osebenzayo. Ngomqondo othile, lokhu ubuso benkampani. Ngakho-ke, ngumuntu ongakhuthazi kahle izimpahla kuphela, kodwa futhi "uyathengisa" kahle. Kunamakhono abalulekile nokuxhumana kwebhizinisi, nokuzihlola, kanye nokuba nesivunguvungu. Ngegama, lo nguchwepheshe olwazi ngomsebenzi wakhe we-proplomatic enkampanini.
- Uchwepheshe wokusebenza ekuthuthukisweni. Lokhu empeleni kuyindawo yonke lapho imisebenzi eminingi yenkomba. Emahlombe omcimbi wesikebhe wentuthuko - izinhloso zamasu enkampani, ucwaningo lwemakethe, njll.
- Yiba ngumphathi wokuthengisa okuthe xaxa. Ukucaciswa nangezimpahla, kanye nasebhizinisini jikelele - i-bheelf the thesis yalolu hlelo.
Futhi lokhu akuyona yonke izinketho ezingenzeka. Ezinkampanini ezinkulu, kukhona umphathi wesitimela wesifunda ohlanganyela engxenyeni ngayinye yemakethe yenhlangano. Kukhona neminyango yokuthengisa yenhlangano, futhi kukhona nemenenja yokwesekwa kwamakhasimende - ukuthuthuka okukhethekile namuhla, okukuvumela ukuthi wakhe ubudlelwano besikhathi eside nomthengi.
Lapho kusebenza khona izimboni?
Lolu hlu lungaba nje lukhulu: kusuka ezingxenyeni ezizenzakalelayo zemikhiqizo kaphethiloli, kusuka enyameni kuya e-Windows, kusuka ezingutsheni kuya kuzisetshenziswa ezikhethekile. Isidingo esibalulekile somphathi onjalo siwulwazi olucacile lwemakethe yemboni yalo futhi siqonda izinqubo eziphambili kuyo. Ngakho-ke, uchwepheshe owayethengise izingxenye ezazithengise ngaphambili ukuze kube lula kakhulu ukuzibandakanya ekukhuthazeni izinsiza zokuhlinzekwa. Kuyadingeka ukudonsa ungene esikhaleni esithile lokho, kungenzeka, kungenzeka, kepha kukhandleka. Ngakho-ke, ukusuka esikhaleni sezingxenye ezisele lula ezinhlakeni eziseduze.
Lapho izimboni zanamuhla izimboni zanamuhla zifunwa kakhulu:
- ukuthengiswa kwemikhiqizo kaphethiloli (enye yezindawo ezithembisa kakhulu ezineholo elihle);
- ukuthengiswa kwemishini yezokwelapha (ezinye izinkampani zidinga okungenani imfundo yezokwelapha ekhethekile yesibili);
- Ukuqashelwa kwezindlu ezakhiweni ezintsha, izindlu zokhuni nezitini, ukwakhiwa kokhonkolo (isidingo kuhlale kunjalo);
- Ukuthengiswa kwemishini yezolimo, imikhiqizo kagesi;
- Izinsizakalo zensimbi;
- ukuthengiswa kwenqanga kanye neminyango yokungena;
- Ukusetshenziswa kwemikhiqizo yasebhange (uchwepheshe ebhange);
- ukuthengiswa kwezinsizakalo zeklabhu yokuqina;
- Ukuthengiswa kwamapayipi;
- ukukhuthaza izinsizakalo zezomthetho (ukuthuthukisa umkhathi);
- Ukuqaliswa kwezimonyo nemikhiqizo yobuhle;
- Ukuthengiswa kwezinto zokwakha, ifenisha, njll.
Inguquko evela emkhakheni owodwa uye kwesinye kwesinye isikhathi iyinkimbinkimbi, kepha ingaba umfutho wentuthuko. Kwenzeka futhi ukuthi umuntu ofuna ukushiya lo msebenzi, kodwa ngamafuphi, athathe isinqumo sokushintsha nje umkhakha nje.
Ngakho-ke, kunabesifazane abathengisa kahle futhi abaseceleni kanye nemishini ekhethekile, kepha bathola izinga elihluke ngokuphelele lokuzibona ngokuthengisa okuthengiswayo kokuthengisa izinsizakalo zobuhle noma izinto zobuciko.
Iziqu
Indoda "evela emgaqweni" ayivamisile ukuthathwa imali ekhokhwa kakhulu futhi, okubaluleke kakhulu, isikhundla esisebenza kahle kakhulu. Yize umsebenzi ungatholakala futhi ngaphandle kokuhlangenwe nakho, ngaphandle kwephothifoliyo ehlakaniphile, uma kukhona intshiseko, isifiso sokufunda nekhono. Kepha ezimweni eziningi Ukuze ube ngumphathi omuhle wokuthengisa, udinga ukufeza izidingo eziyisisekelo zomqashi.
Futhi kubaluleke kakhulu ukubhala kahle futhi uthumele ukuqhubeka ngokusinikeza ngencwadi enekhono elihambisana nalo.
Imfundo
Esigabeni "Ezemfundo" Akunasidingo sokucacisa zonke izifundo kanye nokubuyisa (uma kungaphezulu kuka-3-4). Kuyadingeka ukubhala indawo eyinhloko yokufunda: Inyuvesi noma ama-Drs. Uma ufundile hhayi ngephrofayili oyifaka isicelo, kepha unezifundo ezikhethekile efeni lakho, ugcizelele.
Uma singakhulumi ngesifinyezo, kodwa mayelana nokukhethwa kwesikhungo semfundo, ubuqili busho okukhethekile kwezomnotho. Lokhu kungaba yinto ekhethekile enegama elifanayo "Umphathi Wezentengiso", kepha indinganiso ivame ukutholakala - "umphathi". Lo chwepheshe kufanele azi izisekelo zomnotho, ukubalwa kwezimali, ukucwaningwa kwamabhuku, njll.
Imfundo yephrofayili (ngisho nekolishi) iyisiqalo esihle kakhulu ngochwepheshe we-novice.
Kungenzeka ukuthi wenze e-DCS, ngokulandelayo ukuthola imfundo ephakeme noma uhlelo lokufunda oluncishisiwe, noma olungekho emthethweni. Ungakhetha i-ligament yaseyunivesithi kanye nomlingani we-drs-umlingani, kuqinisekiswe ngokwengeziwe ukuze uqhubeke ngempumelelo imfundo esikhungweni semfundo ephakeme, udlula umncintiswano ongathi sína.
Amakhono
Kwesinye isikhathi zibaluleke kakhulu kunemfundo eyisisekelo. Yilawo mathuluzi ochwepheshe asiza ukufeza impumelelo ebhizinisini elikhethiwe. Amakhono okuqala okuthengisa angatholakala ngumfundi futhi awabhale empahleni.
Ezinye izinkampani zidinga abasizi bemenenja yokuthengisa: Ngaphambi kokuthi lokhu okuthunyelwe kuvame ukuthatha abantu abasha abathola okuhlangenwe nakho okuhle, hlanganisa kahle umbono (ucwaningo ekolishi noma eyunivesithi) nokwenza.
Iya ekwandeni ngemuva kochwepheshe onjalo "oshiyekile", kunjalo, kube lula.
Impumelelo
Uma sidonsa isifinyezo, into "impumelelo" izoba ngomunye we-accent. Yini eyenza kube - okuhlangenwe nakho okuphumelelayo, ukudluliswa kokuthengiselana okuphumelela kakhulu nemicimbi, imiklomelo yomuntu siqu nokubonga. Ngalesi sikhathi, kuyadingeka ukuthi uphinde ubhale kabusha lezo zikhathi zemisebenzi yobungcweti engohlosi uqobo olunquma njengokhiye.
Akudingekile ukupenda izimpumelelo ngokuningiliziwe - ngokwanele ukuqaphela, ngokwesibonelo:
- Isiphetho sokuthengiselana nenkampani "X", inkontileka ezuzisa kakhulu yoNhlangano;
- Ukubamba iqhaza ku-seminar enkulu (igama) njengenye yezikhulumi eziholayo;
- Ukubonga, izincwadi, ama-diploma (uma kukhona, okubonisa unyaka);
- Ukuqashelwa kobungcweti, kwandise amaholo ku (okubonisa amaphesenti) ekugcineni kokuthengisa konyaka.
Komunye umuntu, impumelelo enkulu izokwandiswa ngensizakalo: Kusuka kumphathi ojwayelekile kuye ekhanda loMnyango Wezentengiso, ngokwesibonelo. Noma ukunyakaza kusuka ehhovisi lesifunda ehhovisi elikhulu (ngokukhuphuka kwemiholo kanye nephakethe lezenhlalo elinenzuzo).
Izimfanelo zomuntu siqu
Into esesesigabeni sokukhetha umsebenzi, udinga ukucubungula ngokucophelela. Izimfanelo zomuntu siqu zochwepheshe wokuthengisa zithinta ngqo inqubekela phambili yakhe yobuchwepheshe.
- Amandla okuxhumana nekhasimende, nale ncwadi, nabalingani. Lokhu futhi kubhekisa olimini lokuxhumana ngebhizinisi, kanye nekhono lokwakha inkhulumomphendvulwano, ukwakha oxhumana nabo, lalela futhi baqonde i-interlocutor. Ukuze wenze lokhu, kufanele ube nenkulumo esethiwe kahle (ingakhiwa, futhi nakanjani ayilimazi emsebenzini), ukuguquguquka okungokomqondo kwengqondo, amandla okugcina ukuthula kwengqondo ngisho nasezimweni ezinzima.
- Ukubukeka Okukholisayo . Kuyisiwula ukukuphika ukuthi kubalulekile. Kuyadingeka hhayi ukukhuluma nomlingani ukuze ulalele, kodwa futhi ubukeka kangangokuba wayefuna ukukulalela. Asikhulumi ngobuhle bomzimba, kepha mayelana nomfanekiso wochwepheshe wokuzethemba, okugcizelela ngokuzuzisa amaqembu awo aqinile angaphandle. Izithombe zebhizinisi, gxila ezintweni ezikhangayo, amandla omoya, ongalandelelwa esithombeni sangaphandle, amathuluzi awomuntu siqu anamandla.
- Ukuheha, i-charisma . Akuxhomekile ekutheni umuntu noma isibalo sakhe siphelele. Leli khono lokuthanda abantu, lihlala lithengiswa kahle. Ukuthakazelisa iklayenti ngomkhiqizo noma ngensizakalo, kwesinye isikhathi kufanele ukuthi ithandeke ekuqaleni. Izinhlelo ezilula zokuheha ukunakwa, ukwakheka kozwela.
- Ukubekezelela ingcindezi . Ebhizinisini, i-vapor evulekile kanye nabantu abakhululekileyo abaphumi. Kunzima ukushintsha kusuka kumodi "yehluleka" kanye "nezilonda empini encane". Kepha leli khwalithi eyisisekelo lemenenja akufanele linikele, funa izixazululo ezintsha.
Ezinye izimfanelo zithengiwe (noma "ukumpompela") kwinqubo yemisebenzi yobungcweti. Futhi lokhu kungenye futhi okukhethekile okucatshangelwe.
Imisebenzi Esebenzayo
Noma umuntu eba ngumphathi ojwayelekile emnyangweni, lapho enjengeyena, amayunithi amaningana, ukukhiqizwa koMnyango kusancike kulokho ngamunye wabasebenzi enzayo. Kuhle, uma ezinsukwini zokuqala zomsebenzi, uchwepheshe osevele eqonda ngokucacile ukuthi yini imisebenzi yayo ebalulekile ukuba nayo, noma ngabe unekhono elanele. Konke kuchazwe ekuqaleni lapho kuthatha umsebenzi, kuchazwe emiyalweni yomsebenzi.
Amagoli
Izibopho eziphambili zeMenenja Yesikebhe yilezi:
- Ukuphathwa kwenhlangano nokuthengisa;
- ukuhlela nokwenziwa komsebenzi wokuhlaziya;
- Ukuqinisekisa ukuzithengisa ngokwazo;
- Ukulawulwa kokuthunyelwa kwezimpahla, ukubalwa namakhasimende, njll.
Ngokusekelwe kulokhu, Uchwepheshe usetha imigomo, ukwenziwa kwawo kuyisimo esiyinhloko sokuvumelana okusemthethweni. Imigomo ihlala njalo Qala ngezenzo : Isibonelo, khuphula amandla amakhasimende amasha, wandise ukusebenza kweklayenti, wandise ukusebenza kahle kokuthengisa, thola amathuluzi amasha okuheha amakhasimende, njll.
Imisebenzi
Zicacisiwe kakhulu kunezinjongo, futhi zihambelana. Thengisa umkhiqizo kahle, ukwazi ukusesha amakhasimende, wandise amandla enkampani - yilokhu okulindelwe yimenenja yakwa-SAIL.
Umsebenzi oyinhloko wochwepheshe ukubona amaphutha afanelekile ukubheka ukuthi ukuthengiswa kuvimbela, futhi kwenze ngokubala okukhulu kokuhlaziya.
Abaphathi kufanele bakubone lokho Imenenja ayinikezi izenzo ezingenangqondo, kepha izixazululo zokhonkolo ezinokubikezela okuhle, okubaliwe. Ekuqaleni umphathi ubandakanyeke kubo, futhi ngemuva kwesikhathi sangemva kwesikhathi, kuqala ukusebenza nomthengi, iklayenti. Umsebenzi wayo oyinhloko ukuthuthukisa isu lokuqaliswa kokusetshenziswa kwabanye ongoti abangaheha.
Ngasikhathi sinye, umphathi we-sail uyisisebenzi Kuqonda ngokusobala umthetho webhizinisi, kuncike kwizinhloso eziyisisekelo nezinhloso zenkampani, uyazi ukuthi ungaphambanisa kanjani amandla futhi ahehe amaphrojekthi enza amaphrojekthi amakhulu.
Ukulindelwa Kwemisebenzi
Uma umuntu ethathe isikhundla somphathi omkhulu noma oholayo, Unelungelo lokubala amaholo aphezulu. Akunakwenzeka ukuthi nakanjani lisho ukuthi uchwepheshe ophumelele kangakanani, ngoba le nkomba incike esimweni senkampani. Iholo liyahlukahluka kusuka kuma-ruble ayizinkulungwane ezingama-50 kuye kwayi-150 nangaphezulu. Ukukhula komholo kuvame ukulingana nemiphumela yomsebenzi womphathi.
Uma kufanele uqale ngenkampani encane, ukunikezelwa akunakuhambelana njalo ngokulindelwe amaholo. Kepha yikho ngqo ukuthi kutholakala kangaki ulwazi, amakhono ayakhiwa, ukuxhumana kuvela, amakhono ayaziqeqeshwa. Kuvame ukuba njalo lapho kufika uchwepheshe omuhle wokuthengisa enkampanini enesizotha, futhi inkampani izodubula "maduze" emakethe.
Ngokuqondene namathemba, kungenzeka Umjaho isikhundla esiphakeme (yiba yinhloko yoMnyango Wezentengiso, iya ehhovisi leNhloko) uhlala njalo. Iziphathimandla zihlola imisebenzi nokuzimisela ukuqhubeka, zikhetha "ukukhulisa" ochwepheshe bezinga eliphakeme enkampanini yabo, hhayi "uNelwar" ngabo. Ngaphezu kwalokho, ukuzinikela kwebhizinisi nakho kuvame ukwaziswa ubuholi.
Umsebenzi weMenenja yakwaSAIL uhlukile, eyinkimbinkimbi futhi ethembisayo. Lo msebenzi ukhethekile awusuthi kuphela oxhumana nabo namakhasimende - ugqugquzela abathengi ukuthi babambisane, basebenzise abathengisi nabasabalalisi, ukudweba izinkontileka, amathrekhi angaba khona, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba okuthi, amakhono amathuba ezitolo. Kufanele ahlele izitimela namakilasi amabi, babambe iqhaza emibukisweni naseminars, ukuqapha izimbangi kanye nokuhlanganisa imibiko enemininingwane.
Uma konke lokhu kubonakala kuthakazelisa futhi kungabiseki, umphathi wezentengiso uwubungcweti obungaletha umuntu onothando namaholo amahle, kanye nenjabulo ekuzibona kahle.
