Imigaqo yokuziphatha kwiqela (iifoto ezingama-25): Umsebenzi wenkonzo, ishishini kunye neofisi ye-ofisini ye-ofisini yokusebenza

Ukuziphatha kakuhle e-ofisini, kuyimfuneko, okokuqala, ukwazi imigangatho yokuziphatha. Ngonxibelelwano lwe-confonfial, le yinto eyimfuneko. Icala lokuziphatha libaluleke kakhulu emntwini ngamnye, kwaye libandakanya izinto ezininzi. Xa unxibelelana noogxa bakho, kufanele kubekho ukubetha.

Yintoni i-Etiquette yenkonzo?

I-Etiquette yenkonzo yinxalenye ye-Etiquette Jikelele enoxanduva lolwalamano phakathi kwabantu ngexesha lomsebenzi. Imisela apho ifom inonxibelelwano phakathi kwamalungu eqela ngokunxulumene nabanye nabangaphezulu, ngokubhekisele kubathengi bombutho. Oku kusebenza kunxibelelwano ngqo, imbalelwano, incoko yeefowuni.

Ubuso obuphawuza i-Etiquette yeShishini ukusuka ngokubanzi kukutyunjwa kwesona sityunjelwe ngaphambili, okanye isini, kodwa ngokwemigaqo yonxibelelwano.

Oku ikakhulu kunxulumene nabasebenzi beofisi, ebizwa ngokuba "yikhola emhlophe", abasebenzi bamashishini enkonzo, icandelo lezenkonzo kunye nabo. Nangona kusebenza ngokusemthethweni kuwo onke amaziko engqesho, akunakulindeleka ukuba ijonge ukugcinwa kwayo kwishishini lemizi-mveliso ye-Agro-mveliso okanye ishishini le-metliversul. Kwenzeka oko ukuba abantu basebenza kwiimeko ezinzima neziyingozi eziza kubakho kubalwalamano olusondeleyo kwaye bahlala benxibelelana ngaphaya kweendibano eziphambekayo.

Imisebenzi

Ukusebenza, i-Etiquette yenkonzo isukela ezo njongo njenge:

1. Inkcazo yemodeli yokuziphatha yabasebenzi kwinqanaba lomsebenzi omnye kunye nombutho njengento epheleleyo-ye-Etiquette yobuqu.
2. Ibonelela ubudlelwane ngokobungazi.
3. Ithintela iimeko zokungqubana kwaye iphucula intuthuzelo yengqondo kwiqela.

Le misebenzi ikhutshiwe kwiifom zekhonkrithi:

• Ubudlelwane obungenayo kwi-inligigatory yamanqanaba ohlukeneyo;
• Isikhokelo soLawulo oluPhakamileyo ngaphezulu;
• Ukuqesha izakhelo ezintsha kunye nokudityaniswa kwabo kwiqela;
• ukusonjululwa kweemeko zempikiswano kunye neempikiswano;
• ukugxothwa kwabasebenzi;
• Inkcazo yesitayile sembalelwano yeshishini kunye nabanye.

Imigaqo esisiseko

Imigaqo ngokubanzi ivakaliswa ngokuhambelana le migaqo ilandelayo:

1. Ubumbeko . Isibongozo esinentlonipho kubalingane bacela isimo sengqondo esifanelekileyo ngonxibelelwano oluqhubekayo. Xa ufaka isicelo koogxa babo kwimeko esemthethweni, isimelabizo esithi "" ufanele uhlale usetyenziswa, nokuba akukho xesha labahlobo bakho. Lo mthetho ungaphandle.
2. Ukuthozama. I-Gerit ephezulu ayidingi intengiso eyongezelelweyo, kwaye icacile. Akufanelanga ukuba uchume umona onokubakho wempumelelo yakho yokuzinceda.
3. Ubuchule. Ukukwazi ukuthoba iikona kwimeko ebikekayo, umzekelo, ngenye indlela impazamo iya kongeza intlonipho kwityala. Kunye nokungabikho kwemibuzo engafanelekanga kunye nezimvo-Inegalelo ekudaleni isondo olutokisekileyo kwiqela kwaye ligxininise indlela yobungcali kwityala.

Iimpawu zobudlelwane

Ubudlelwane kwiqela bunokuchazwa kwezi ndidi zilandelayo.

Inkokeli kunye nokungaphantsi

Ukusetyenziswa ngokufanelekileyo nalo naliphi na inani labantu abaqashwe yinye into, eyona nto iphambili kubunkokeli obuchule. Akukho lilize ukuthi: "Kulungile umhlambi weenkunzi zeegusha, phantsi kolawulo lwengonyama, ngaphezu kolawulo lwengonyama ngaphezu komhlambi weengonyama eziphantsi kolawulo lwenkunzi yegusha." Ke ngoko, umzekelo ofanelekileyo kubaluleke kakhulu kwinxalenye yabaphathi. Ulawulo ngokudibeneyo lunokwahlulwa kuba ngamacandelo amathathu:

1. Uhlobo lolawulo.
2. Imodeli eyakhelweyo yokuziphatha phakathi kwabangaphantsi.
3. Ukuziphatha komntu kwintloko kwiqela.

Kufanelekile ukuba uqaphele ukuba kukho iimodeli eziphambili zemfundo:

1. Yenza kanye nam.
2. Sukwenza, njengoko ndenzayo, njengoko nditshoyo (amava am akuphumelelanga, kodwa ndikucebisa ukuba ndenze ngcono).

Imodeli yesibini kunzima ukuyiqonda. Ayinamsebenzi ukuba zeziphi iindlela zolawulo zaBasebenzi ezisetyenziswayo ukuba umzekelo ombi unikezelwa ngokucacileyo, iya kuba yinkokeli ekufuneka isebenze kakhulu. Ke ngoko, into yesithathu yi "indlela yokuziphatha yentloko" - lixesha elinzima.

Ukwenza umhlaba onesiqhamo umsebenzi weqela, kuya kufuneka kwenziwe oku kulandelayo:

• Hlala uvela kumgama ophantsi. Akufanelanga ukuba uqalise ubudlelwane bakho obuqu, obunobuhlobo, ngakumbi inoveli, kodwa kunye ne-wirhoba. Into eyi-avareji iya kuba yeyona ndlela ilungileyo.
• Faka isicelo solwazi malunga nokucinezela izicwangciso zevolumu kunye nefom. Akukho sidingo sokukhokela iqela ngokungaboniyo, kodwa kungekuko ukuvula onke amakhadi. Chonga ukuba oko kuvakalayo kunokusetyenziswa ngabaphantsi, konke kungekho mfuneko.
• Phawula izimvo ezilungileyo zabasebenzi azingeyomali kuphela, kodwa ngomlomo. Kwelinye icala, esi sisikhuthazo esongezelelekileyo sokwahlula-hlula, ukuqonda: Iimbaleki zafundwa kakhulu kwiindondo ezintsha. Kwelinye icala, ukukhuthaza abanye abasebenzi ukuba batyhale: Akukho mntu ufuna ukuba ngowokugqibela, ombi okanye awunamsebenzi. Kodwa musa ukuwabeka onke amaqanda kwibhasikithi enye.
• Izimvo kufuneka ziqulethe ulwazi, enkosi apho umonakalo uya kuyiqonda imposiso kunye nendlela yokulungisa ngayo. Phinda uqalise ukusuka kuhlaselo ngokweemvakalelo kunye nokugxekwa kakhulu, umqeshwa ohlaziyayo akasasebenzi.

• Ukuba umntu ovela kubantu abangaphantsi akasabelanga kakuhle kwiimpazamo eziphawulweyo emsebenzini wakhe, izimvo ezincinci ezingapheliyo aziyi kunceda, kodwa zibangela kuphela ukucaphukisa. Kufanelekile ukuba ucinga ngokutshintsha indlela, isenokungabonwa ngokuchanekileyo.
• Beka imithetho ecacileyo yokungaphantsi, kwaye ugcine uMyalelo omiselweyo. Akunakwenzeka ukutsala uxanduva lokwaphula umthetho ongazange wabhengezwa, nokuba kusengqiqweni.
• Landela umbutho wendawo yokusebenza yendawo edibeneyo, ukuba iyimfuneko, yenza uhlengahlengiso. Abangaphantsi akufuneki bahlale omnye komnye entlokweni yabo-inegalelo ekulweni uqeqesho kunye nokudalwa kwamaxesha ahlukeneyo angesebenzi. Indawo yefanitshala eofisini yeofisi kufuneka imbiseke imbi kakhulu, kodwa ingabeki ngcikivo kwaye ingabi ngumsindo, ungayakha itrone namanyathelo.
• Chonga le fomu apho abaphantsi banokubonisa ukungavisisani. Okokuqala, ukudalwa kwe-Halo yokuNgenyanyeni kobunkokheli kukuthi, akukho akholi-likhoboka lomphefumlo akunguye uFaro. Okwesibini, ngokupheleleyo nawuphi na umntu unokuba ngumthombo wengcinga exabisekileyo okanye ukongeza kwi-esele ikho.

Yiba yisipohithi, kodwa hayi uDohmishe. Akukho miyalelo ibonisa zonke izinto ezinokwenzeka zekhonkrithi zezinto ezahlukeneyo. Phatha umphambukeli, kwaye hayi njengomatshini wokuprinta ephepheni.

Kwiqela elitsha

Xa umsebenzi omtsha uza, iqela eliphakathi sele lisekiwe. Into entsha yongezwa kwi-homogeneous ubunzima. Kwelinye icala, umbuzo yindlela eya kubaphatha ngayo umntu omtsha ukuba imeko yendawo ayiyi kufaneleka. Kule meko, ihlengahlengiswa, okanye iyakwaliwa, iya kuba sisigaba. Kwelinye icala, kuba idibeneyo ikwimeko enzima. Umsebenzi omtsha wabonwa ngoloyiko kunye nokungathembani.

Ukungabi yinxalenye yolawulo lwasekhaya, ikhuthaza indawo entsha apho abanini beendawo eziphantsi kwelanga baya kuthatha kakubi. Ke ngoko, ukuza kwiqela elitsha, oku kulandelayo kubalulekile:

• Zibukele ngokwakho, musani ukuba ngogonyamelo, musa ukuzama ukunciphisa iintaba. Umsebenzi ogqithisileyo kunye nokuzithemba okubonisiweyo ngokunxulumene nomnqweno wokuzibonakalisa, uxhaswe yinyani, nokuba yindalo kangakanani okanye ingenayo, kwaye uya kuyityhala iqela.
• Inkangeleko idlala indima ebalulekileyo, kufanelekile ukuba ithathe isitayile solondolozo olungasetyenziswanga ngokudibeneyo ngokubhekisele kwintlonipho yabantu abadala basekhaya baya kubonelela ngokwamkela okuqhelekileyo.
• Khetha ukucamngca, hayi ukucebisa. Nokuba liyinqanaba lezakhono zobungcali, i-monastery ayiyi kwi-monastery yomnye umntu. Ngaphambi kokucebisa ngezimvo ezinomdla, nceda unxibelelane namasiko endawo. Ngaphandle kokuqonda kwabo, naziphi na izinto ezicetywayo aziyi kuthatha ingqalelo kwiiNgxelo zeKhaya, okuthetha ukuba impendulo ayiyi kufumana.
• Ukuthetha kungcono ukukhokelela kwimixholo engathathi cala, umzekelo, kwimiba yokusebenza. Unomdla kwimbono yamaqabane amatsha, buza imibuzo kwaye ubuze icebiso. Kodwa yenze ngokumodareyitha, kungenjalo uya kubonakala ngathi yibargan. Ke uyayamkela ubungcali bamaqabane okusebenza kwaye ubaxelele imbeko.

• Ukucela ingcebiso, mamela ngononophelo, kungenjalo ukuba umbono uya kudalwa ukuba wenziwe ngohlobo, enkosi ngoncedo olunikiweyo.
• Sukuvakalisa izimvo ezimbi ngoogxa bakho ukuba bafumana uhlobo oluthile lweziphene, yiya kubavumelana kwaye kumbuzo obubuziweyo ukuba ngaba ufuna ngokwenene. I-irany kunye ne-sarcasm ayimkelekanga.
• Ngembambano yocwangciso, zama ukuguqulela incoko uye kwelinye ijelo, nokuba babelungile. Ukucaciswa kobudlelwane akubeki igalelo kwisisombululo kwingxaki, kodwa landisa ubudlelwane kwindawo entsha. Emva kokuziphilisa kwempikiswano, kuya kubanakho ukubuyela kumbuzo onolwazi kwifom ethambileyo.
• Thatha inxaxheba kubusuku basemva kwemini yeqela, baya kwimicimbi yeminyhadala, ihambo edibeneyo.

• Kwincoko, akuyomfuneko ukuba ixhalabele umxholo wesazisi: ubudala, ubuhlanga kunye nezinye izinto.
• Veza intlonipho ngokunxulumene nabasemagunyeni, kodwa ungafikeleli uLizoblyut.
• Nge-Intrawractor ekhoyo kwimbaxa, musa ukuthatha omnye umntu. Ke elinye lamaqela aliyi kubuya zibe ziintshaba, ukongeza, ukungathathi cala kuya kuzisa izibonelelo ezininzi kunye nentlonipho kumacala omabini.
• Sukujolisa kwinqanaba lakho eliphezulu lolwazi, iya kuphawuleka. Ukuthozama kunyanzelisa ukuphakama emehlweni abo asebenza nabo, kunye nabaphathi kwaye kuya kuyamkela inqanaba lemisebenzi yomsebenzi.

Ke, ezi mpawu zinokwahlula-hlula, kugxilwe kuzo okuya kunceda ekuziqhelanise kwindawo entsha:

• ukuthozama;
• ukunyaniseka;
• imbeko;
• inkohliso;
• ubuchule.

Ezona mpazamo ziphambili ziya kuthi:

• Izikhalazo kunye nabasemagunyeni, zifundisa abasebenzi;
• Ukuthuka kwiqhina, umzekelo, amahlaya;
• ivaliwe;
• Avenue;
• ingxolo, eyenza indlela yokuziphatha;
• I-Flind;
• ukubopha, ukulungiselela umsebenzi;
• inzala kakhulu kubomi bobuqu boogxa babo;
• ukukhawulezisa ukungakwazi komntu;
• ubudlelwane obuqhayisayo obunamandla kwintlangano;
• Iingxelo ezimbi malunga neqela langaphambili.

Phakathi kwamachaphaza

Olu lwalamano lusekwe kumgaqo wokulingana. Ngokuhambelana, unxibelelwano kufuneka lubanjelwe kule vein:

• Ukungaphantsi komnye nomnye, kungcono ukukhetha ithoni engathathi cala kwincoko kunye nentetho yomntu onesihloko sencoko yababini eluhlaza, kuphephe ukuthetha ngayo nantoni na. Ndinqwenela ukusela kwi-Hure kakuhle kangangeminyaka engaphantsi.
• Nxibelelana nabantu osebenza nabo ngcono ", zisimo sengqondo sokuhlonipha, kunye nolwalamano olungakumbi. Ixabiso lale mveliso li-0 kwaye libangela iingxaki kuphela kubantu abanokuzithemba kakhulu okanye ezibuhlungu kwaye abakhulisekileyo abangabandakanyeki.
• Uninzi lwexesha luhlawula ngokungqalileyo, lukufanelekile ukunceda oogxa bakho kwisicelo sabo, kodwa kungekuko ukuguqula ihashe lokuhambisa iimpahla apho zonke ii-odolo ezifanelekileyo ziya kusetshwa kwakhona.

Nganye iya kusebenza isonka sabo, kodwa ikhutyekiswe ukuba ilahlekise.

• Kwinkqubo yomzabalazo webhaso okanye ukonyuka kwesikhundla, bonisa i-Excerpt, musa ukubonisa ukungathandi okanye ukungabi nantlonelo kumchasi. Ukuqwalaselwa kwayo njengomchasi olichasayo kunye nokuziphatha ngendlela efanelekileyo ngokunxulumene nayo kuya komeleza ukuthembeka kwakho kwiqela.
• Ngexesha lentlanganiso kunye nezinye iintlanganiso zeqela, ukuphazamiseka kwengxelo yomntu akuvumelekanga, nokuba kukho iimpazamo kuyo. Ungaziphawula emva kokugqiba ukusebenza okanye ukuthotywa.

Phakathi kwendoda nomfazi

Iinkcukacha zonxibelelwano phakathi kwendoda kunye nebhinqa kwindawo yeshishini eyahlukileyo kwi-tiquette eyamkelweyo ngokubanzi. Inqanaba lenzeka kuphela kwisiseko seposi, kwaye naziphi na izinto ezibonakalisayo zesini kwishishini lale mihla azisamkeli. Nangona kunjalo, ukwahluka ngokwesini kusenempembelelo kwi-Etiquette yolwalamano loluntu, kwaye i-aesthetic icala alichaphazeli Ezinye izinto ezinokubelwa:

• Ngexesha lokubuliswa kwesandla sokuqala sokululula, kuphela umfazi kuphela. Indoda yamkela amabinzana anjenge "Wamkelekile" okanye "Molo."
• Kwimeko yengxabano, indoda ifanele ize imbuyile kwaye yenze imvume, nangona oko akuthethi ukwenza nayiphi na imeko, umfazi ukwanoxanduva lokuvela kwakhe.
• Ibhinqa libulisa ekuqaleni kuphela ekungeneni kwegumbi, apho abantu sele bekhona, kwezinye iimeko, baqalisa ukubulisa umntu.
• Xa intlanganiso, kufanelekile ukuba ifumane umfazi kuqala, kwaye emva kwakhe umntu.

Nangona abafazi bephumelela ubudlelwane obulinganayo namadoda, ithoni elungileyo ihlala ibeka, incedisa ekuseni, igcinwe kwitafile ngexesha lekhefu lesidlo sasemini: ukucofa isitulo kunye nokunye.

Malunga nendlela yokwakha ubudlelwane neqela emsebenzini, jonga ividiyo elandelayo.