Igikorwa cya Hostes, cyane cyane muri club nijoro, akenshi zifatwa neza. Impamvu zikorwa mu rushya rw'uyu mwuga, gukundwa bihagije hamwe n'intwari zimwe zijyanye nakazi muri clubs nijoro byumwihariko no mu rwego rw'imyidagaduro muri rusange. Kugira ngo wumve ishingiro ryabavugizi, ni ngombwa gusuzuma ibintu byose bigize iki gikorwa.
Niki?
Igisobanuro cyumwuga wa hostess uratandukanye gato bitewe nubucuruzi, ariko muburyo rusange bwumvikana nkumuntu uhagarariye ikigo cyangwa umuryango. Byongeye kandi, uruhare rwa Hostem rukora uru ruhare rwabashyitsi b'ikigo gusa, ahubwo no mu bindi byabaye - imurikagurisha, inama.
Rero, umukozi akora nk'urugendo rw'ijoro, arabihakana kandi yita ku bakiriya basubiyeyo inshuro nyinshi.
Kumugaragaro, inyandiko nkiyi yagaragaye vuba aha. Byongeye kandi, kugeza ubu bari muri majoro majoro yijoro, babyitayeho bitonze kubyerekeye izina ryabo no guhumurizwa nabasuye. Kubera ko ibyo bigo bidashoboka kuri buri wese, hari ibitekerezo byinshi bibi kuri rubanda kubyerekeye uyu mwuga.
Kutagira ingaruka cyane bifatwa nkaho bigaragaza umwangako na adgentor. Mubikorwa, umwanda arashobora kuzuza inshingano z'abandi bakozi - harimo no gukemura ibibazo bimwe n'ubuyobozi ndetse no gusimbuza abashaka abashaka niba bikenewe . Ibi bikoreshwa cyane nabakoresha, kumanika kumukozi imyitwarire yose yimirimo yegeranye. Akenshi, abanyamashuri bagereranywa nabakobwa batanga serivisi muri menu yumusazi. Mubyukuri, Muri clubs base, abakozi badafite ubumuga nihame mbonezamubano barashobora gukoresha ubu buryo kugirango ubone inyungu nyinshi. Ariko mubigo bikomeye ntibitemerwa.
Ukurikije amategeko yikirusiya asaba umwanya Hostes ntigomba kwanga gusimbuza imibonano mpuzabitsina, ariko abakobwa bakiri bato bonyine bafatwa neza. Mu bindi bihugu, urashobora guhura nabagabo badafite iki gikorwa.
Ibyiza numwuga
Mugihe duhisemo umurimo uwo ariwo wose, tugomba gupima ibyiza byaryo nibibi. Mubyiza byumwuga, umwanganyi utanga ibikurikira.
- Ease y'akazi. Mubisanzwe kugirango utange uyu mwanya, ntukeneye uburambe cyangwa uburezi bwihariye. Zishyurwa byoroshye nimico ibereye hamwe nubuhanga buriho.
- Ibyiringiro byo kwiyongera no kwiteza imbere. Mubikorwa bitwaye neza nkabizerwa, umuntu arashobora kwiringira kuzamura urwego rwumwuga, cyane cyane ko mumiryango minini haba hari amahirwe yo gukura (mbere yumuyobozi, umuyobozi wubuhanzi, erc.). Cyane cyane ko ibikorwa bifatika bigufasha kumenya icyerekezo cyo gukomeza.
- Gutezimbere Itumanaho . Bituma bishoboka kumenyana nabantu bashoboye kwipimisha, kugira amasano akenewe.
- Kubona uburambe. Ubumenyi ubwo aribwo bwose bushobora gufasha gutangira ubucuruzi bwigenga mumirenge ya serivisi cyangwa amaherezo bwanze iki gitekerezo.
- Ibihembo byinyongera. Ibi birimo inama, amahirwe yo gukoresha serivisi za Club kubuntu, nibindi. Umuryango ukomeye niwo ukomera muri sisitemu yo kuzamurwa mu ntera.
Nubwo ureba mbere, ibitagenda neza ntibigaragara, wakoraga aha hantu, abantu barashobora kwizihiza ibibazo byinshi. Hatariho umushahara utatanga inama, uturafu akomeza kuba hasi, Muri icyo gihe, abakobwa bagomba gukoresha amafaranga menshi kumiterere yabo. Abashyitsi benshi b'ijoro ryijoro ni abakozi batitayeyo, akenshi bagomba guhura nibibazo byamakimbirane. Abakozi bahembwa make ntibakoreshwa cyane hakurikijwe amategeko. Kubura amapaki nibindi bibi Sobanura ko abantu hano batatinze.
Muburyo bwinshi, iyi mitingi yimiterere iterwa n'ahantu n'abayobozi, bityo rero mbere yo kubaza byaba byiza kuzana ibitekerezo no kumenya imyifatire ku bakozi.
Inshingano zemewe
Mubisanzwe, umutwaro kuri nyirabunya mu nzego zitandukanye ziratandukanye, kandi ntabwo buri gihe ugereranije nubunini bwumushahara. Nibyiza cyane niba inshingano zose zizarandika mubisobanuro byakazi, nka verisiyo yo mu kanwa ikina kumaboko gusa. Mubisanzwe uyu mwanya agomba gukora imirimo itari mike:
- Ndabaramukije, inama, guherekeza kubashyitsi ninsinga;
- Ameza yo gutumiza no gushyira ahagaragara abashyitsi;
- Kugisha inama za serivisi zose zitangwa;
- Kumenyesha kugabana nibindi bitekerezo birimo, kandi nabyo biteganijwe mugihe kizaza;
- Guhuza igice byabakozi ba serivisi nubufasha mugihe habuze;
- gutanga cyangwa gukemura ibibazo byamakimbirane hamwe nabandi bakozi n'abashyitsi;
- Ubufasha, niba umushyitsi afite ibibazo;
- Kubahiriza amahame y'amategeko yimbere namategeko yumutekano.
Mubyukuri, Hostess yishora mu kirere mu kigo no guhumurizwa n'abashyitsi. Kugira ngo ubashe kumenyekanisha abashyitsi hamwe na club, umukobwa agomba kunesha neza muri menu, urutonde rwibiciro, uburyo bwakazi. Byongeye kandi, ugomba kumenya amategeko yose yubuyobozi, kugirango umenyere abakozi kandi umenye gahunda yabo. Rimwe na rimwe, imyenda yinyongera yongewe kururu rutonde - kuva ku buhungiro ku mutekano ku mutungo no kugenzura gahunda muri salle mbere yo gukora ibikorwa ku rubyiniro no gushyikirana ku buryo butemewe n'abashyitsi kugira ngo ibicuruzwa biboneye.
Ibisabwa
Ubuhanga
Ikimenyetso cyiza uko usaba akwiriye gukorerwa ibicutse, nubuhanga bwe. Kuri iki kintu, ari ngombwa:
- ubushobozi bwo gufata mu mutwe byoroshye amakuru menshi, amazina, mumaso;
- Gutunga indimi z'amahanga (byibuze Icyongereza, kandi mu makipe manini - Igitaliyani, Igifaransa, n'ibindi);
- Kumenya amahame yimirimo ya nijoro cyangwa izindi nzego zidagadura;
- Ishirahamwe ryubuhanga ryumurimo no kwitegura;
- Ubushobozi bwo gutunganya umuntu kuva mu minota ya mbere yitumanaho;
- Ubushobozi bwo gushiraho itumanaho hamwe nabashyitsi batandukanye bo muri club yijoro (umva, umva ibyo bakeneye, shaka uburyo);
- Kumenya ubuhanga bwibanze bwo kwerekana amakuru no kurema inyungu (harimo na terefone);
- Ubushobozi bwo gusesengura ibibazo byikibazo no gushakisha byihuse uruhushya rwabo.
Ubuziranenge
Ubushobozi bwose bwavuzwe haruguru ntibushobora gushyirwa mubikorwa niba umuntu adafite imico ikenewe. Ubwa mbere, ni Itumanaho Kubera ko ibikorwa byose bya Hoste bishingiye ku gushyikirana nabakiriya, abakozi nubuyobozi. Icya kabiri, umukozi agomba kuba Guhangayika, byoroshye kandi byiteguye kubintu byose - kuva kubuza ibitero ntibyatsindwa n'ubupfura.
Icya gatatu, Kwita cyane. Akenshi, kugirango umushyitsi anyuzwe, ugomba kwitondera utuntu duto. Ibi ni ukuri cyane kubashyitsi basanzwe cyangwa imico izwi - barashobora gukururwa niba ukoresheje amakuru amenyerewe.
Abakozi bose ba Clubs bagiye kugira kwihangana. Imikorere yakazi mubigo nkibi ntishobora kwitwa urumuri, ariko irashobora guhuzwa, kugira ubuzima bwiza bwumubiri nubwa psychologiya. Utitaye ku gihe cyumunsi cyangwa imyumvire, umuhigo ugomba gusara urugwiro no kumwenyura.
Hanyuma, isura yijoro ryijoro rwose Bigomba kuba byiza. Ibi birashobora guterwa nibisabwa kugirango bigaragara - ntabwo byanze bikunze bitunganye, ariko nta mico iteye. Igaragara gihiba neza cyakiriwe, ikibazo cyo kwisiga no gutunganya imisatsi myiza. Yitabwaho cyane kumvugo - bigomba kuba isobanutse, ifite ubushobozi, nta nenge.
Nibyiza, niba umuntu azi kwitwara abigiranye amakenga, avuga neza, ntabwo yemerera umudendezo mu myitwarire kandi yubahiriza uburyo bwemewe bwo kuvugana nabashyitsi bakigasi.
Uburezi
Kwiga bidasanzwe kuri uyu mwuga ntibitangwa. Ibinyuranye, arashobora kuba intangiriro nziza yo gushaka uburambe. Mubisanzwe, urubyiruko rwajyanywe muriyi mirimo ako kanya nyuma yo kurangiza ibigo, kandi rimwe na rimwe gahunda igufasha guhuza ubwoko bwibikorwa byombi. Gutangira, birahagije kumenya neza ko umwuga wo kwitaba, ubwoko bwimiterere nubuhanga bwo gushyikirana, kandi bunakurura icyongereza. Mubisanzwe, nyuma yo kubaza, abakozi bose bashya bahabwa igihe cyigeragezwa aho bahisemo no kubona uburambe bukenewe.
Kenshi cyane guhindura umwuga bivuka nyuma yo kwimuka. Nubwo amazi akomeye ya frame n'amarushanwa, Biroroshye kubona umwanya mumijyi minini ufite umuyoboro wateye imbere wa clubs na resitora. Abantu bakunze gukorera mumahanga iyo myanya, nubwo iki gikorwa gisanzwe.
Niba turimo kuvuga akazi kemewe, umushahara mubindi bihugu ari hejuru, kandi imyifatire ku bakozi nibyiza.
