Mu kinyejana cya XXI, umubare munini wimyuga wagaragaye, utagisobanukiwe mbere, ariko ntamuntu ukeneye muri bo. Noneho ibintu byose bihinduka, kandi, kurugero, umwuga "ushinzwe amahugurwa" bibazwa cyane haba mubigo byinshi (nkigice gisanzwe) hamwe na gito (nkumukozi wa fidence). Nubwo umwihariko ufite byinshi uhuriyeho numwuga wa mwarimu, biragaragara ko bifitanye isano nindi nyandiko - Nyir'ubucuruzi. Abo bantu ni "moteri" yingamba zubucuruzi, ndumva imirimo nibikenewe mubikorwa byabo, kandi kandi byerekana ibisubizo nigihe bibaye ngombwa kuri bo.
Amahugurwa agaragaye mu ntangiriro z'ikinyejana gishize, umuhanga mu by'imitekerereze ya psychologue Dale Carnegie yabaye Monor. Ariko ntibabonye igihangange gikomeye, kandi nk'ihariye, umuyobozi w'amahugurwa yarwanywaga mu isoko ry'akazi atari kera.
Uyu mwuga ni uwuhe?
Umuyobozi w'amahugurwa yitwa inzobere mu kwiga no guteza imbere abakozi muri sosiyete. Amahugurwa ntabwo ari uburezi rusange, ariko umwuga. Kuriyo, gahunda zirimo gutezwa imbere aho izo ngingo zikeneye kohereza abakozi mu rwego rwamahugurwa zirimo gutezimbere.
Muburyo bwo kwiga, umukozi ahishura ibigega byacyo byo murugo, imico yihariye ninzobere. Ibi byose ni imirimo umuyobozi ushinzwe amahugurwa agomba kuzuza. Ukurikije isosiyete yize kandi ibyo imikorere iyobowe, ubwoko bwabashinzwe guhugura byatanzwe:
- isosiyete (ku iterambere ry'abakozi);
- Umutoza akenshi akunze kwiyongera, akora mu kigo cyihariye cyo guhugura cyangwa kugisha inama;
- Umujyanama w'umutoza;
- Freelancer numutoza wubusa atanga serivisi imwe kubigo.
Buri bwoko burakenewe mubuyobozi bwayo. Umuntu atanga serivisi ku buryo buhoraho kandi ikora muri Leta, nkuko bikenewe gutoza buri munsi. Ibigo bito ntibikeneye ibi, bakitabaza fagitire, basoza amasezerano yigihe cyo gukora amahugurwa.
Umwanya "Guhugura Umuyobozi" uri muri buri sosiyete nini nini, nkiterambere n'amahugurwa y'abakozi bigomba gusezerana, kandi bigomba gukorwa nabantu babishoboye. Noneho isosiyete izatera imbere neza.
Inshingano
Umuyobozi w'amahugurwa agomba kumenya no gushobora gushyira mu bikorwa urwego rw'akazi k'abakozi, kuba abashaka akazi. n'amatsinda mato, hamwe nabandi bantu benshi. Agomba kumva uburyo sisitemu yo gusuzuma abakozi ikoreramo, gira igitekerezo cyimfatiro yubukungu nubukungu. Igikorwa cyiyi nzobere gikorwa hakurikijwe gahunda yingamba zo kwitegura, kongeramo no guhugura abakozi bambere byumuryango.
Amabwiriza ataziguye yumutoza arafatwa:
- Gutezimbere no guhugura amahugurwa n'amahugurwa;
- Gutezimbere gahunda n'ibishushanyo by'amahugurwa;
- Uruhare mu mishyikirano hagati y'abahagarariye inzego z'abakozi n'abahagarariye umukoresha;
- Umwanzuro w'amasezerano na bagenzi bawe kuva mubindi bigo cyangwa ku buntu kugirango ishyirwa mubikorwa ryibikorwa bihuriweho;
- Gusuzuma ibikenewe by'isosiyete n'abayihagarariye mugutegura, kongera imyitozo no guhugura;
- Guhuza gahunda zisanzwe zamahugurwa;
- Gutegura isesengura ryakazi byakozwe, imikorere yuburyo bwo guhugura;
- Nibiba ngombwa, uherekeza abakozi nyuma y'amahugurwa.
Nigute?
Kugirango ubone akazi nkumuyobozi wamahugurwa, ugomba kugira impamyabumenyi yo kwakira amashuri makuru cyangwa menshi yo mumitekerereze. Niba utangiye gukora muri sosiyete nto, Birahagije kugirango urangize amasomo murwego rwihariye "umutoza wubucuruzi".
Uburezi ntabwo aricyo gisabwa cyane kubakandida kumwanya (nubwo, birumvikana ko ari ngombwa). Imico yumuntu ku giti cye nibyingenzi cyane: Umuvugizi mubi numuntu ufite isoni udashobora gukurura ibitekerezo byitsinda rito ryabantu, mugihe ufite impamyabumenyi yicyubahiro, ntazashobora gusohoza inshingano z'umutoza wa abakozi.
Ijwi rikomeye, ritangwa ijwi, ubushobozi bwo gushishikariza no gushimisha abari aho, gutegura abantu, imvugo y'ikigereranyo, ubushobozi bwo gukoresha ubuhanga busanzwe, ubushobozi buhebuje, ibyo bigize ibyo bigize ibyo bigize urwego rwo hejuru.
Ariko, niba ushaka gukora umwuga wumutoza wakozi cyangwa umutoza wubucuruzi, Amashuri Makuru murwego rwa psychologiya cyangwa pedagogy (cyangwa ppf - Ishami rya psychologiya na pedagogi) rirakenewe cyane.
Kukazi, isosiyete nini ntishobora gusaba uburezi gusa, ahubwo ikubahirizwa uburambe bwakazi - kuva kumyaka 1 kugeza kuri 3.
Usibye kubona ubumenyi bwumwirondoro Nibyiza cyane gutunganya ubuhanga bwo kuvuga imvugo ishoboye no kwandika. Kugira ngo ukore ibi, urashobora kwishora mu kwiyigisha: gukemura ibizamini, reba filime zo kwiga, soma. Ni ngombwa gukuraho amagambo - parasite, ubushobozi, ivanze - amasomo yo gukora no kutagira oratory ubufasha neza. Bazafasha gukuraho kwikuramo no kubuza iyo bavuganye numubare munini wabantu.
Soma proml, blog z'abahugura kuri interineti, imiyoboro rusange, reba uburyo bwabo, reba uburyo bushimishije, bitabarirwa gusa, ariko nanone gushyira mubikorwa. Sura amahugurwa ayobora abatoza bazwi. Niba udafite amahirwe yo gusura amahugurwa kugiti cyawe, wiyandikishe rwimibare, amasomo kumurongo hamwe namasomo akorwa mubintu byinshi. Kugirango tutitege kumva ikintu kimwe inshuro nyinshi, hitamo amashuri yagaragaye neza afite izina ryiza.
Kugeza ubu, abatoza bashinzwe ubucuruzi mu rubyiruko ntibakeneye cyane mu Burusiya, nubwo imbuga nkoranyambaga (na cyane cyane instagram) Hindura buhoro buhoro iyi nzira. Abari bato binjiza amafaranga menshi kubirimo, bikabyara, kimwe nibicuruzwa bigurisha. Nyuma yibyo, bayobora amasomo kubijyanye na moderi zabo nubucuruzi, batangiza marathons cyangwa ubundi basuzumwe abandi.
Ariko ku batoza bashinzwe abakozi, abantu barengeje imyaka 35 biganje muri bo. Ubu buryo bugomba kwitabwaho niba ushaka kwimukira mu cyerekezo cy'umutoza w'abakozi.
Inshingano
Umuyobozi ushinzwe amahugurwa akora mu kigo cy'ubucuruzi ashinzwe gutozwa, kongeraho no guhugura amahugurwa yateguwe na abakozi bashinzwe amahugurwa yateguwe cyangwa yahujwe nayo. Afite kandi inshingano yo kwiga ibikoresho biva muri gahunda zuburezi nabakozi, mbega ukuntu bafashe icyemezo cyo kwiga.
Byaba byiza, umuyobozi wamahugurwa agomba kubiryozwa kuri buri cyifuzo, buri gahunda yateye imbere, muguhitamo ingamba runaka zo kwiga. Iyi nzobere nayo ishinzwe ubuziranenge bwabakozi bahugura.
