Business kulankhulana ndi njira kulankhulana pakati pa anthu mu ndondomeko ya tikamachita zinthu entrepreneurial kapena kukwaniritsidwa kwa ntchito ntchito. Ndiko kuti, izi ndi mtundu wa kulankhulana ndi kugwirizana ndi ndondomeko yopangira mankhwala kapena makonzedwe a utumiki uliwonse ndipo zosagwirizana ubale kapena chikhalidwe pakati pa anthu.
Kutukuka malonda aya mukumangidwa pa ophunzira ake mu malamulo opanda pake ndi mfundo zomwe zimathandiza kuti akwaniritse zolinga za zolinga ndi kukhalabe pa ubwenzi wabwino malonda pakati pawo zofunika mogwirizana zina matanthauzo opindulitsa.
Pezulia
Chachikulu kusiyana ubale ntchito kwa wina aliyense ndi lamulo awo. Izi zikutanthauza pamaso pa malire zina timakhala anatsimikiza mtima ndi miyambo, konsekonse mfundo ndi malamulo a timatsatira pantchito.
Ethics kulankhulana malonda ndi amodzi mwa zigawo za makhalidwe onse ndi makhalidwe onse otsiriza. Ambiri, lingaliro ili angaonedwe ngati mbiri maganizo pankhani ya makhalidwe, malamulo ndi malamulo, amene amakhala ndi anthu poyerekezera ndi mzake mu ndondomeko ya ntchito yopanga.
Chifukwa cha chikhalidwe malonda kulemekeza zofuna za onse kampani woimira munthu ndi makasitomala ake, abwenzi, mpikisano, komanso lonse la anthu.
mfundo za makhalidwe malonda ndi:
- kupeza phindu ndi pazipita chiwerengero cha ophunzira timakhala bizinesi;
- Kupereka chimodzimodzi kwa onse mu ubale kupeza nkhani ubale malonda.
Akulumikizana malonda, nthawi zonse kwambiri pachimake kutsutsana pakati pa malamulo a Malamulo ndi chofunikira kwambiri pa ntchito entrepreneurial, amene ntchito anthu amasankha mosiyana. Mulimonsemo, zimenezi amabwera pansi kuti mmodzi wa udindo waukulu;
- Akamanena za malo wanzeru kapena mfundo ya utilitarianism ndi mwambo ndi malonda ndi mfundo atakwatirana. Chinthu chachikulu ndicho kukwaniritsa pazipita zizindikiro phindu mwa njira iliyonse. Kukambirana za makhalidwe abwino, maudindo chikhalidwe ndi mfundo koyenela amalonda amene amatsatira mfundo imeneyi akuyesa kupewa.
- Udindo lotukuka kapena mfundo ya Motelo makhalidwe zochokera chakuti ndi makhalidwe amene angathandize azipeza phindu lalikulu, kukuza kapena kulimbikitsa ojambula ntchito, kukhazikitsa ndi kulimbikitsa malamulo koyenela khalidwe mu chitaganya chonsecho, amene sakhoza koma zimathandiza kuti kutukuka zina za bizinesi.
chikhalidwe Business lero amagwiritsa nzeru kuchokera kwa zosiyanasiyana (makhalidwe, maganizo, gulu sayansi ntchito).
Kufunika kophunzirira bizinesi zokhudzana ndi bizinesi kumalumikizidwa ndi zosowa zosintha za dziko lamakono ndipo ndiye maziko a kulumikizana kwa gawo la mabizinesi komanso pagulu lonse.
Ntchito ndi mfundo za ulemu
Ntchito zingapo zazikulu za Eyaette:
- Kukhalapo kwa miyezo yokhazikika komanso kufunika kotsatira njira zolumikizirana ndi mabungwe ena onse komanso mkati mwaogwira ntchito kusonkhana, chifukwa ndizothamanga kwambiri komanso zosavuta kugwira ntchito mogwirizana ndi mitundu yovomerezeka. Potsatira mabizinesi a bizinesi, ophunzira m'magulu amalingalira molondola zomwe zingayembekezeredwe kwa wina ndi mnzake.
- Emaniquette amathandizira kukhalabe ndi maubale abwinobwino ndi oimira akunja a bungweli, komanso kupanga malo antchito mgululi.
- Zimathandizira kutonthoza kwamakhalidwe kwa aliyense pakulankhulana. M'moyo wa munthu, kukhazikika kochokera pansi pamtima kumakhala kofunikira kuposa kutonthoza thupi. Kukhalapo kwa malamulo a akatswiri amathandizira munthu kuti akwaniritse ntchito.
Makhalidwe abwino kwambiri omwe amapangidwa, kuchuluka kwa ntchito komanso, zotsatira zake zimakhala zabwinoko. Komanso, wogwira ntchitoyo asonyeza kukhulupirika kwakukulu kwa kampaniyo.
Mfundo zoyambirira za mabizinesi abizinesi zimatengera kuti popanga chisankho, ziyenera kuchitika kuti zomwe zingalepheretse nawo. Nthawi yomweyo, mgwirizano uyenera kukhala ndi cholinga cholungamitsidwa, kukwaniritsa zomwe zida zoyenera kuyenera kugwiritsidwa ntchito.
Mfundo zingapo zoyambirira zimasokoneza:
- Kusanja. Kulumikizana kulikonse, kuphatikizapo bizinesi, kumachitika pakati pa anthu omwe ali ndi mawonekedwe awo. Ndipo ngakhale kuti kulumikizana pakati pawo kuli ndi luso lakale, mkhalidwe wosayanjana limathandizabe kuti ziyanjano.
- Kupitilira. Chomwe chimakhala ndi tanthauzo la mfundo imeneyi ndikuyambitsa kulumikizana kwamuyaya ndi maulalo, ngati ali pamaso pa wina ndi mnzake. Kutengera ndi kuti anthu amalankhulira mawu olakwika komanso osalemba, amakhala ogawikana wina ndi mnzake, yomwe munthu aliyense wazomwe amayankhulana amakhala ndi tanthauzo lake.
- Yang'anani. Kugwirizana kulikonse kuli ndi cholinga kapena zolinga zingapo. Nthawi yomweyo, amatha kukhala omveka komanso omveka. Kulankhula pamaso pa omvera, wokamba nkhani ali ndi cholinga chofotokozera omvera zinthu zina, komanso mwachitsanzo - mwachitsanzo, kuwonetsa luso lawo lopanda ulemu.
- Multidimensionality. Mfundo imeneyi mwayika mu ubale ntchito kumeneko si nzeru zambiri, komanso lamulo la ubale pakati pa zipani. Ndiko kugwirizana akatswiri ophunzira ake ukufalitsidwa mtima maganizo awo wina ndi mzake, ndilo yang'anira wa ubale wawo malonda.
The zopanda mkulu wa chikhalidwe ndi chikhalidwe kulankhulana akatswiri yafupika mfundo odziwika bwino makhalidwe: sizipanga cha zimene simukufuna kuti inu. Zimenezi zikugwira ntchito kwa mitundu iliyonse ya maubwenzi malonda onse m'gululi (ofukula ndi yopingasa) ndi pamene kukambirana ndi akuluakulu a makampani ena kapena kulankhulana ndi makasitomala.
Malamulo Ofunika
Kuchokera pa ntchito pamwamba ndi mfundo za makhalidwe ubale malonda, n'zotheka zopanga malamulo akatswiri koyenela kuti ali N'chofunikanso kwa kugwilizana ndi ndodo onse wamba mu timu, monga mtsogoleri kapena mwini wa kumalo a ntchito.
Iwo ali mmodzi wa zida chinsinsi bwino ntchito kapena kuchita malonda:
- Molondola ndi kusunga. Kuchita nawo mu ubale akatswiri kapena malonda, simuyenera kukhala mochedwa ntchito, pamsonkhano kapena pa msonkhano malonda. Ndipotu, mlingo wa mumakhala ndi chidaliro mwa munthu yemwe nthawi zonse akudzipangitsa ndikuyembekezera ndi amathera nthawi ya anthu ena, mwamsanga amachepetsa. Chotero khalidwe ena amalankhula cholephera atengere kayendedwe yamakono ya moyo, kusadalirika. M'pofunikanso kuzindikira nthawi mozungulira ndi izo pa zokambirana zosafunika popanda chilolezo.
- gulu Mwaluso danga ntchito . Kuntchito mwina akusonyeza kumuuza za mwiniwake. Zikuonekeratu kuti ngati uli kuti, yemweyo tinganene chiyani za maganizo a munthu. Komanso, ichi kwambiri opulumutsidwa maola ogwilira ntchito. Ndipotu, kupeza chikalata zofunika pa kungomwaza ntchito desiki pa desiki ntchito, zingatenge nthawi yambiri.
- Pomanga kulankhulana ndi kulemekeza ena . Mu malonda, nkofunika kulemekeza ndi kuyesetsa kumvetsa interlocutor, kutha kudziyerekeza malo ake ndi kuyang'ana pa zinthu ndi maso ake. Mnyozo ndi chitonzo mu dera akatswiri saloledwa, komanso kufuula, "amphamvu" mawu komanso chipongwe. Muyenera kukhala wokhoza kuchita osati zofuna zanu. Pa nthawi yomweyo, si koyenera kuti zolimbitsa thupi ndi okoma kwambiri. mtundu wa khalidwe akhoza kukamba za softness kwambiri.
- Maonekedwe, logwirizana ndi vutolo. Nthawi zonse kukumbukira kuti maonekedwe ndi ofunika chigawo kulankhulana malonda. Chinthu chachikulu mu chifanizo si pamaso pa makhalidwe mtengo, ndi kuika molondola. Ngati ndi zovala alandirika ku ofesi, ndi bwino kutsatira si chifukwa maganizo ofooketsa yokha mwa utsogoleri ndi anzawo ku ntchito.
- Kulimbitsa thupi . Ngati wogwira ntchito umalimbana chifukwa, izo ndithu kuganizira ntchito yake, ndi pa dzuwa la kampaniyo. Ubale "pambuyo manja ndi" sachititsa chidaliro. Ndi antchito amenewa, kampani n'zokayikitsa chiyembekezo cha zolinga akukonzerani izo.
- Anam'letsa manja. Musaiwale za danga munthu. Business zodyera salandira chogwirika ojambula pakati pa gulu aya. Kundipsompsona kukhudza n'zosayenera. Chinthu chokha chimene chingakhoze kutenga malo ndi kugwirana chanza. Komanso mtengo kuchepetsa manja zosiyanasiyana komanso nkhope, chifukwa mosavuta akufotokozera olumala kapena njakata. Kumbuyo iyenela lamanja, tione ayenera kukhala olimba omenyera ali bwino.
- Akulamulira onse. Business zodyera ndi wina aliyense, kaya mwamuna ndi mkazi. A malonda mkazi akhoza akanikizire dzanja lake interlocutor lapansi. Pa nthawi yomweyo, iye sangakhoze kukopana, akuponya maganizo lomveka kapena Betelehemu. Maonekedwe a chikhalidwe cha ophunzira ubale malonda sayenera ikuchitika pa review chilengedwe. Site ndi kudziletsa - izi ndi malamulo zofunika kuti ayenera kutsata akuntchito.
- Compliance ndi utsogoleri wolowezana . Akulumikizana malonda, si chizindikiro jenda, koma mfundo ya utsogoleri wolowezana. Ndiko kuti, udindo wantchito anatsimikiza ndi malo ake pa utumiki masitepe. Compliance ndi subordination ndi limodzi mwa malamulo koposa timakhala malonda.
- Ubale mkati gulu la . Zolinga yopezeka ndi kampani N'zosatheka gulu lolimbikira ntchito. Ndipo gulu wabwino wamangidwa pa zimachitika pomwe pakati pa anthu ake (ngakhale ubale, kupanda "ziweto" ndi "amachitidwa", ndi inadmissibility cha ubale wa anthu).
- chinsinsi . Antchito ayenera kukhala wokhoza kusunga zachinsinsi, msonkhano chinsinsi, osati kutsatira zinthu zilili pa kampaniyo, kutsatira chitetezo cha munthu deta.
- Business kamvekedwe . M'makalata imatsogoleredwa m'malo mwa kampani, kapena kuyankha chikalata chilichonse, m'pofunika kutsatira malamulo a makalata malonda.
Mitundu ya makhalidwe
Anthu chikhalidwe poyerekezera ndi mfundo ndi miyezo ya malonda zodyera mu gulu mitundu yambiri ya khalidwe la anthu wolemekezeka:
- "Analanga" - Wogwira ntchito wodzipereka yemwe akuvomereza kwathunthu miyambo yake ndipo amachita m'njira yoti asamakambitse kusamvana kosangalatsa (makampani ake).
- "Zosintha" - Wogwira ntchito yemwe amachita molingana ndi malangizo omwe amavomerezeka mu kampani, koma samaganizira. Ngakhale kuti wogwira ntchito ngati wotere amagwirizana ndi malamulo omwe aperekedwa ndi kukhala okhulupirika kwa kampaniyo siyingayitayidwe. M'malo mwa zinthu zambiri, zitha kuchitapo kanthu motsutsana ndi zomwe kampani ya kampaniyo.
- "Choyambirira" - Mtundu wa wogwira ntchito yemwe amagawana zomwe kampaniyi, koma machitidwe a machitidwe omwe amakhazikitsidwa chifukwa cha iye. Pankhani imeneyi, munthu wotereyu amatha kukhala ndi mikangano ndi utsogoleri ndi ogwira ntchito. Wogwira ntchito bwino wogwira ntchito woterewa ndi wotheka pokhapokha ngati kampaniyo imuthandiza kuti asatsatire miyezo yapamwamba.
- "Herel" - Wogwira ntchito kwa Yemwe ali Mlendo ndi mfundo zawo, ndipo malamulowo amakhazikitsidwa m'gululi. Ngakhale machenjezo, imaphwanya zotchinga nthawi zonse pafupipafupi ndi ena onse a olowa m'malo onse. Kufunika kotsatira njira zina kumadziwika ndi iwo molakwika. Cholinga cha izi chikhoza kukhala chosakhumudwitsa kumvetsetsa tanthauzo la zikhalidwe ndi mfundo zodziwika bwino, komanso kusowa kwa luso pa izi.
Zobisika zolankhulirana
Zinthu zolumikizirana, chifukwa cha ntchito zaukadaulo kapena bizinesi zofunika, zimatengera gawo kapena pakati pa oyang'anira ma oyang'anira zimachitika. Ganizirani mtundu uliwonse wamgwirizano pamwambowu.Officer - mutu
Zolemba zazikuluzikulu za malamulo olankhulana pakati pa oyang'anira mituyo imatsika Nthawi zambiri:
- Wosakhulupirika ku machitidwe ake ayenera kuthandiza kukhalabe ndi malo abwino okhala ndi malingaliro mu gulu ndikuthandizira mwa abwana ake.
- Kuyesa kuchititsa kuti kutsogolera abwana kumaonedwa kuti chiwonetsero chosagwirizana ndi mfundo komanso kusalemekeza. Wogonjera ali ndi ufulu wofotokoza malingaliro ake pamutu, koma m'njira yoyenera ndikuganizira udindo wake.
- Mawu ophatikizika mukamalankhula ndi bukuli saloledwa.
- Kukopa kwa mutu wa mutu kumawonedwa kuti sikuvomerezeka.
Mutu - wogonjera
Zomwe zimachitika mgululi molunjika kuchokera pamwamba mpaka pansi zimatsimikiziridwa ndi lamulo: Ndi oyang'anira omwe muyenera kumanga ubale monga momwe ndikufuna kuwona ngati mtsogoleri.
Chikhalidwe cha makhalidwe ndi maganizo nyengo timu anatsimikiza ndi maganizo a mutu kuti Kumvetsela wake.
Mutu uyenera:
- amayesetsa kuti akonze timu cohesive kufuna kukwaniritsa zolinga zawo;
- Dziwani zomwe zimayambitsa zovuta zomwe zimachitika muzochita zaukadaulo;
- Kuti mupeze chidwi cha malangizo a buku la bukulo osakwaniritsidwa
- werengani zofunikira zawo;
- Khulupirirani ndi wogonjera wawo;
- Zindikirani zolakwa zanu;
- Mofananamo amatanthauza antchito onse.
N'zosatheka mutu:
- amadzudzula umunthu wa wogwira ntchito;
- nenani ndemanga zina zapansi;
- Onetsani ogwira ntchito kuti mutuwo usakhale ndi vutoli.
Wogwira Ntchito - Wogwira Ntchito
Chofunikira cha malamulo a ulemu pazokhudza kulumikizana ndikutsatira mfundo zachifundo, ndiye kuti, kudzipereka palokha monga mnzake ngati mnzake ngati mnzake.
Potanthauzira, kulankhulana pakati pa ogwira nawo kuyenera kukhala ochezeka, mopindulitsa komanso ofanana.
Nazi zitsanzo za malamulo a ulemu kuntchito yogwira ntchito:
- Itanani anzake dzina, chifukwa njira za kukhazikitsidwa kwa ubwenzi mabodza mwa dzina la munthu;
- kumwetulira ndikuwonetsa chidwi kwa anzanu;
- Yesetsani kumvetsera kwa anzanu, osati nokha;
- Ganizirani za wogwira ntchito aliyense;
- Fotokozerani anzanu ngati mungakwanitse.
- Yesani kugawanika maudindo mukamagwira ntchito wamba;
- Musapereke malonjezo osavuta.
Zambiri za maluso ofunikira kwambiri olankhulana bizinesi mumaphunzira kuchokera ku vidiyo yotsatirayi.